• Exploring stakeholders' perspectives on the quality of services provided through community pharmacies 

      Jakobsen, Ann Helen; Småbrekke, Lars; Chen, Timothy F.; Halvorsen, Kjell H. (Journal article; Tidsskriftartikkel; Peer reviewed, 2023-06-02)
      Introduction - It is important to understand the factors impacting the quality of services provided through community pharmacies. Exploring how key stakeholders perceive good quality in these services is a logical first step. This could also inform the development of quality measures, such as quality indicators (QIs).<p> <p>Aim - To identify key stakeholders' perspectives on the quality of services ...
    • Pharmaceutical Care Network Europe definition of quality indicators for pharmaceutical care: a systematic literature review and international consensus development 

      Fujita, Kenji; Halvorsen, Kjell Hermann; Sato, Noriko; Jazbar, Janja; Modamio, Pilar; Waltering, Isabel; De Wulf, Isabelle; Westerlund, Tommy; Chen, Timothy F.; Teichert, Martina (Journal article; Tidsskriftartikkel; Peer reviewed, 2023-08-30)
      Background Over the past 40 years, the tasks of pharmacists have shifted from logistic services to pharmaceutical care (PhC). Despite the increasing importance of measuring quality of care, there is no general defnition of Quality Indicators (QIs) to measure PhC. Recognising this, a working group in a European association of PhC researchers, the Pharmaceutical Care Network Europe (PCNE), was ...